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Polite conditional French test for French A2 (free PDF download)

Returning goods and complaining politely – French A2 test with Zoé, the Français PDF coach

Quick answer: To return an item in French, name the problem (ça ne marche pas, il manque une vis), then make a soft request with the conditional: je voudrais échanger ce pull, pourriez-vous me rembourser ? The conditional keeps your tone polite without sounding timid. This French A2 test on polite conditional French has 8 questions worth 20 points, to do in 45 minutes: shop vocabulary, conditional forms and say it does not work. The scoring guide is on a separate page; free printable PDF.

This test covers shop vocabulary, the polite conditional, negation, a receipt, translation, one reading task and one short writing task. Work alone without notes and answer in complete French sentences when asked. The total is 20 points.

Level: French A2 (CEFR elementary) · Standards: CEFR A2, Spoken interaction

Time: 45 minutes · 8 questions · Total: 20 points · No dictionary

Question 1 Shop vocabulary (2 points)

Give the English meaning.

  1. un avoir (0.5 point)
  2. défectueux (0.5 point)
  3. en panne (0.5 point)
  4. échanger (0.5 point)

Question 2 Conditional forms (2 points)

Write the conditional.

  1. vouloir — je (0.5 point)
  2. pouvoir — vous (0.5 point)
  3. aimer — nous (0.5 point)
  4. être — ce (0.5 point)

Question 3 Say it does not work (2 points)

Rewrite each sentence in the negative.

  1. Le four chauffe. (0.5 point)
  2. Les écouteurs marchent. (0.5 point)
  3. La caméra enregistre. (0.5 point)
  4. La télécommande marche encore. (0.5 point)

Question 4 Make it polite (3 points)

Rewrite each sentence politely, using the expression in parentheses.

  1. Je veux changer ce sac. (Je voudrais) (1 point)
  2. Donnez-moi un reçu. (Pourriez-vous) (1 point)
  3. Vous avez ce modèle en bleu ? (Auriez-vous) (1 point)

Question 5 Read the receipt (2 points)

Look at the receipt and answer in French.

Shop receipt with the date, one article, the total price and the exchange deadline written in FrenchMaison LumièreTicket de caisseDate : 12/05Bouilloire34,90 €Total34,90 €Échange possiblejusqu’au 26/05
Receipt for questions a to d.
  1. Quel article a-t-on acheté ? (0.5 point)
  2. Quel est le prix ? (0.5 point)
  3. Quel jour a-t-on payé ? (0.5 point)
  4. Jusqu’à quand l’échange est-il possible ? (0.5 point)

Question 6 Translate (3 points)

Translate into French.

  1. The printer doesn’t work. (1 point)
  2. I’d like to exchange this shirt for a larger size. (1 point)
  3. Could you refund me, please? (1 point)

Question 7 Reading: the suitcase (3 points)

Read, then answer in French.

Madame Okafor revient au magasin avec une valise achetée il y a trois semaines. La roue gauche est cassée. Le vendeur vérifie la garantie et propose un échange immédiat. Madame Okafor accepte, mais elle demande aussi un reçu pour la nouvelle valise.

  1. Quel est le problème ? (1 point)
  2. Que propose le vendeur ? (1 point)
  3. Que demande Madame Okafor en plus ? (1 point)

Question 8 Short writing (3 points)

Write three sentences in French: you return a faulty item to a shop. Say what is wrong, use one polite conditional, and ask for a refund or an exchange. (1 point per correct sentence)

See the Polite Conditional French test answer key with scoring

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